FAQs | Clinical Education Centre
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FAQs

I can't find the programme that I am looking for?

You can search on the programme page. If you are unsure of the full title of the programme you wish to apply for, you can search by one key word only.

Do I need a CEC Account?

Please feel free to browse our website so see what is available, however you must register before you can book on a programme.  You must have a valid email address to register and this can be completed on the homepage.  You will not be able to book a programme unless you have registered and have a CEC Account.  Remember to keep your account up-to-date if any of your details change e.g. staff number, employer etc.

I don't have a work email address

Although a work email is preferable, it is not necessary.  You can use your own personal email account to register with us.  If you do not yet have an email address, email accounts can be created easily with various providers, such as Hotmail, Google Mail or Yahoo Mail.

How can I access my CEC Account?

When you login  you will have access to your CEC account where you can update your personal details, if necessary.  You can view your portfolio and also the status of any applications.  It is important to keep your email address and employer details up to date so that CEC can contact you or your employer (if necessary).

What if I work for more than one organisation?

Yes. Each account must have a different email address and staff number. Please ensure that you use the correct account to apply for the programme, depending on who is funding/approving your application.

What happens if I move from one organisation to another?

Rather than create a new account, please update your existing account with your new employer details.

I don't work in any of the NI Health & Social Care Trusts - can I still access CEC programmes?

Yes, you can self-fund on a programme, subject to availability and you will be advised of the cost by email.  You still need to register to make a booking.

What happens after I apply for a programme?

You will receive an email thanking you for your application and  a copy  will also be sent to your line manager (where applicable).  If you don’t receive this email, please contact the programme administrator.  Please note that this is not confirmation of your place – we will contact you at a later date regarding your place on the programme.

How will I know if I have a place on a programme?

After the closing date, the administrator will send an email to all applicants informing them if they have a place.  You can also login to your account to check the status of your application.  If the status is “Confirmed” then you are expected to attend on the date outlined.

Why has my application been declined?

It could be that the programme was oversubscribed or that you are not eligible to attend.  Please contact the administrator should you have any queries around a declined application.

How do I cancel my programme?

Please contact the administrator  or email enquiries@cec.hscni.net to cancel your place.  Remember that four clear CEC business days’ notice should be given or you/your organisation will be charged.

How do I access eLearning?

HSC Trust and ALB staff can access eLearning directly on LearnHSCNI

Will there be a charge?

Programmes are free to attend for HSC staff from the nursing, midwifery, and commissioned* Allied Health Profession groups. Free access is also available to nursing, midwifery and AHP staff in the care home sector, GP practice and GP federation employees. You will be contacted in advance if a charge will be applied.

(*OT, PT, SLT, Dietetics, Podiatry, Orthoptists and Diagnostic and Therapeutic Radiographers)

If a charge applies we will contact you.

What catering facilities are available on CEC sites?

Altnagelvin Area Hospital Site
Canteen in main hospital
Coffee bar in front hall of hospital
No catering facilities exist in CEC

Clady Villa, Knockbracken Healthcare Park
Tea & coffee facilities available. Vending machine on the ground floor (only confectionery and cold drinks machine)

Fern House, Antrim Area Hospital Site
Coffee lounge closes at 1.30pm. Vending machine available after 1.30pm

Lurgan Hospital
Available 9.00am – 1.30pm