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Expectations When Joining an Online Session

When joining a CEC online session please follow the guidance below:

What to do in advance of a programme

  • Make sure you have a suitable device to join the session. This device must have a working microphone and camera.
  • Ensure good network connection and familiarise yourself with the online platform being used.

Self-help videos are available if required:

Zoom: Joining a Zoom Meeting

MS Teams: Joining a Microsoft Teams meeting

  • Identify an available, safe and quiet environment which is conducive to learning.

Joining an online programme

  • Access the session using the details/link sent to you by email. These will have come from a ‘’ email address or from the programme provider.  You are not permitted to share these details with anyone who has not registered for the programme.
  • Log in individually and remain logged in for the entire session. Please do not share screens with other participants.
  • Join from an area where distractions are limited and you are able to contribute to the session.
  • Aim to join the session 10 minutes before the scheduled start time.
  • Enter your full name for identification purposes. These details should match those used to register for a CEC programmes. If you do not enter your name CEC will not be able to issue you with a certificate of attendance.
  • You will enter a virtual lobby prior to the commencement of the programme. The facilitator of the session will admit you once the programme is ready to start. Please note that if you are entering the programme 15 minutes after the start time you may not be permitted to enter the session.

During the Programme

  • You are participating in an HSC learning experience. As such, you are expected to fully engage and actively participate with the programme.
  • Participants are asked to behave in such a way that is in keeping their relevant Code of Conduct. For example, NMC Code of Professional Conduct and Behaviour and HCPC Standards of Conduct, Performance and Ethics.
  • If a programme facilitator deems a participant distracting or not fully participating in the programme they reserve the right to ask the participant to leave the session/ remove that participant and withdraw the certificate of attendance.
  • Microphone should be muted on entry and switched on as required during the session.
  • Cameras must be on during the session.
  • The facilitators will provide instruction as to when microphones and cameras are to be used. Failure to follow this instruction may prompt the programme facilitator to engage with you via the chat function, or live on screen during the session.
  • If for any reason, you are encountering difficulty with your technology, you should advise the programme facilitator using the chat function. If you lose connection you should try to reconnect by clicking on the link provided via email. Alternatively, you can contact the CEC on 02895 361200 and a member of the administration staff may be able to help.
  • It may be necessary for the facilitator to act on an issue or concern raised or observed during a CEC programme (in line with CEC policies). This may include advising your employer.
  • Do not share your screen during the session unless directed by the facilitators for the purposes of group work activities. Any screen sharing activity must be in line with Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit)) Regulations 2019 (i.e. UK GDPR).
  • CEC do not usually record training sessions / webinars. However, if a training session/ webinar is going to recorded this will be outlined to you in advance.
  • You are not permitted to record any part of the session. Screenshots or pictures are also not permitted.

Chat functionality will be available during the session. Please ensure that you adhere to the chat conduct outlined below:

  • The chat function should be used for the purpose of asking and answering questions and participating in group discussions as directed by the programme facilitator.
  • Discussion/chat should remain professional and respectful and have relevance to the programme content at all times.
  • Confidentiality must be maintained when discussing work related experiences/activities relevant to the programme discussions and in line with professional codes of conduct and guidelines.
  • All participants remain fully responsible for content, phrases and entries added to the chat during the programme.
  • You may be asked to leave or will be removed from the session if in breach of any of the points outlined above.


By entering the session, you are agreeing to the educational expectations contained within this document. Further information will be provided at the start of the session by the programme facilitator.

Evaluation & Certificate

  • A programme evaluation and Certificate of Attendance will be sent to your registered email address (i.e. the email address you use to apply for CEC programmes) if appropriate.
  • A Certificate of Attendance will only be issued to participants who have accessed the session in its entirety. Attendance will be matched against CEC website information before a certificate is issued. Please allow a few days for this process to happen.

We hope that you enjoy your education session and if you have any further questions please contact us.

Nursing and Midwifery:

Allied Health Professionals:

Telephone: 028 9536 1200

Updated Sept 2022