Communication - Person Centred Approaches in Hospice Care

 

Purpose

To raise awareness of the importance of the use of effective communication skills in the healthcare setting , and how these skills can be used to improve patient care and the overall patient and family experience.

Learning Outcomes

  • Outline the elements of person  centred communication
  • Discuss the importance of good communication in the healthcare setting
  • Explore the barriers and behaviours which promote and those which prevent effective communication.
  • Discuss strategies for challenging communication issues e.g. Breaking bad news;anger and dealing with difficult questions.

Audience

 NI Hospice Staff

Method

Workshop - Lecture and discussion

Cost

£50.00

Please note you will be informed in advance if there is a direct cost to you or your organisation for your attendance at this programme.




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Sorry, there are currently no further dates scheduled for this programme. However, if you would like you may register your interest.